Donnie and Lance were both fantastic getting us taken care of. Our water heater went out and we were able to make an appointment the next day, and they got our service done that day too! We weren't without hot water for 24 hours! Both were extremely friendly with great customer service as well. Donnie also left us a very nice voicemail complimenting our son. We just appreciate the overall great service and Donnie taking the time to put that in our voicemail just shows one of the reasons we are very pleased with their service. We will eventually have to replace our heat/air system and will definitely use them in the future again! I highly recommend them for any service needs! Thank you again Donnie and Lance!!!
Excellent service. Technician was polite, efficient, explained things clearly and answered all of my questions.
Amazing nice and friendly
As I stated when we first called Jake's, we were given a sign for Child Safety that was produced and placed out in front of one of your satellite locations and was told we could take one. That has helped with recent traffic on our road. When it came time to get our maintenance package and then the full install of the new furnace, it was a simple solution to who we wanted to go with. From the initial phone call to the wonderful gift we received after, it was just a great experience! The technicians arrived when they said they would and when they left, you wouldn't have even guessed anyone was there. They were respectful, efficient, and cleaned up after themselves. Highly recommend! We were walked through the new thermostat, shown how to look/replace the filters, given the information needed, and communicated with on other details.
Responded same day and got our furnace fixed quickly. Thank you ????
Very professional and reliable! Cameron was great and very knowledgeable. He got here, figured out the issue and had it running before he left. I have nothing but positive things to say.
Technician very knowledgeable, on time. Great first experience.